Measuring knowledge worker productivity was once thought impossible. Those days are long gone. Companies now invest in project management, output tracking and estimation tools to measure the productivity of knowledge workers.
While some tools may measure team productivity and output, most do not answer a few important questions:
• Can my team do more?
• Can my team perform better?
• Is my team’s effort on point?
Employees expect data-driven management and not the brute force of supervisors who push them for increased productivity just because they “think” the team is not as efficient as it should be.