Process automation is a must-have these days as practically every organization appears to have some sort of initiative underway. But process automation is not for everyone.
Many organizations do not realize the full potential of process automation due to one of the following reasons:
• It’s expensive: The first step of any automation initiative is to understand the current process. This often requires a manual time and motion study, which tends to be very expensive.
• It’s time-consuming: Even if cost is not a concern, time and motion studies require ample manual time. They are often long, drawn-out processes that take months to complete.
• It requires experts: Further, even if you can afford the cost and time for motion study, an expert must be found to analyze and explain all of the data generated. This requires dedicating staff to monitor and maintain the process automation initiative.
Given the above challenges, many organizations never bother embarking on process automation. Their leaders are skeptical whether the investment would justify the outcomes.