OUTSOURCING GOVERNANCE

Increase Value From Outsourcing Engagements

There are some good reasons vendor management and governance programs fall short. The client and vendor teams see the governance programs and meetings as a quarterly or half yearly meetings to raise concerns and problems rather than a valuable feedback and value creation program.

Most the governance programs rely on manual reports that are collected from disparate tools that does not help build transparency and trust in the engagement.

Linking governance programs to overall business objectives is a challenge, most companies do not do it and their governance programs are reactionary at best.

But there is a better way. Sapience outsourcing governance solution provide the data and visibility you need to establish s culture of collaboration, co-ownership and value creation. You can now create new SLA’s, metrics and programs to align effort of your outsourcing vendors to results that matter to your business.

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  • Automate data capture for reporting that you need
  • Get visibility into work patterns and capacity utilization
  • Set new SLA’s and metrics to auto manage the engagement
  • Create an agile governance process
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Remove the need for people to fill manual reports- time sheets, project management etc. Manual reporting is prone to errors and provides wrong data. Inordinate amount of time is spent in validating manual report and there is never end in sight, this time can be used to create and implement best practices that transform your vendor management and outsourcing governance practice by aligning it to your business needs.

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Quality of review depends on the quality of data. Give your managers in the vendor management and outsourcing governance teams the data they need to have clear, meaningful and measurable goals that align with the business goals.

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Continuous review and feedback are at the heart of driving performance. Sapience data enables having engaging conversation with vendors about their performance and goals for improvement. Collaborating on goals and improving performance backed by data was never this easy.

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It has never been easy to see how each vendor and their project teams are progressing on the desired goals. Waiting to get reports to get visibility is over, meaningful reports, insights and alerts are all available at all time- you will know where things are in a glance.

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  • Reduce cost of outsourcing by 20%
  • Increase productivity by 20%
  • Get visibility into effort by each project/phase of project
  • Compare vendors by project, type of work, type of engagement and value delivered
  • Reduce overhead on your outsourcing governance teams
  • Timesheet automation
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  • Project Management Tools
  • Time Sheets
  • Swipe Cards- entry/exit systems
  • Output tracking tools for 360 view into productivity
  • Contract Management Systems
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[stm_info_box align_center=”yes” style=”style_2″ icon=”fa fa-chevron-right” title=”The impact of valuing employee effort” link=”|||” css=”.vc_custom_1509607937129{padding-top: 10px !important;padding-right: 50px !important;padding-bottom: 36px !important;padding-left: 50px !important;}”]Sample text Sample text Sample text Sample text Sample text Sample text Sample text Sample text Sample text Sample text Sample text [/stm_info_box]
[stm_info_box align_center=”yes” style=”style_2″ icon=”fa fa-chevron-right” title=”Transform outsourcing governance” link=”|||” css=”.vc_custom_1509638989566{padding-top: 10px !important;padding-right: 50px !important;padding-bottom: 36px !important;padding-left: 50px !important;}”]Organizations are constantly seeking cost-effective and efficient ways to get things done, and this is where outsourcing has been playing a key role.[/stm_info_box]
[stm_info_box align_center=”yes” style=”style_2″ title=”Transforming outsourcing governance” link=”|||” css=”.vc_custom_1509638912510{padding-top: 10px !important;padding-right: 50px !important;padding-bottom: 36px !important;padding-left: 50px !important;}”]At Sapience, we understand the nature of outsourcing relationships and are aware of the pitfalls that many outsourcing managers face.[/stm_info_box]
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