Organizations that want to establish benchmarks for their digital workplace must first assess how much work is digital, what metrics matter most and what communication method will work best, according to digital workplace pundits. Why do these types of insights on your digital workplaces matter? They can confirm improvement areas and toss at you some surprises, too, perhaps signaling things for which you’re not ready. A Gartner survey earlier this year concluded that only 7 to 18 percent of organizations possess the digital dexterity to adopt new ways of work (NWOW) solutions, such as virtual collaboration and mobile work. 

 

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